Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. For United Kingdom,

Accept Returns – Yes

Return Method by Mail

Return Accept after purchase 30 days

Item Condition – New

Thee is no restocking fee. 

There is no cost  for returning  in case  case of this happens when the product is incorrect, damaged by the carrier or defective in another way

 You will be responsible for paying actual shipping cost for your own shipping costs for returning your item in case of  purchased the wrong product, it doesn’t fit or they no longer want the item  .



To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@crimecrackdown.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Your return will be accepted if they were never used and with all the accessories in the box.

Upon receiving the your return you can expect your refund within 5 business days.  

You can always contact us for any return question at contact@crimecrackdown.com or call us at +44 20 3488 3380

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds  policy 

After a careful check on your order, if we confirm via email that you are eligible for a full refund, your refund will be processed by our internal team within 07 business days of refund confirmation. In the next 24 hours (from the time of receiving the email/SMS requesting to Cancel the customer’s order), our Customer Care Department will confirm the details with the order on your email and we will issue a full refund for this order within 48 hours after that, and follow the return policy of the payment gateways that the CrimeCrackdown is integrating. Please remember it can take some time for your bank or credit card company to process and post the refund.

Support : ( MON- FRI) 9:00 am to 6:00pm

Address: West Kensington Mansions, Beaumont Crescent, London, W14 9PF, UK

Mail: contact@crimecrackdown.com

Phone: +44 20 3488 3380